Product Reviews with Photo PRO vs SS Product Reviews: which review app fits your Shopify store?

Type "product reviews" into the Shopify App Store and the first screen belongs to platforms with thousands of ratings. Scroll a little and you reach dozens of smaller tools that handle the basics (collect reviews, show stars, display customer photos) for a fraction of the price. Product Reviews with Photo PRO and SS Product Reviews App & AI are two of them, and they make an instructive pair because each is built around a different idea of what a small store needs first.

The first is a veteran: a photo review app listed since 2017 whose strongest argument today is a very large email allowance on one cheap plan. The second arrived in 2026, already holds the Built for Shopify badge, and leans toward dropshippers with a free plan that imports reviews from AliExpress and CJ Dropshipping and accepts customer photos.

Everything below was checked on October 30, 2026 on both App Store listings, their review pages and the EnormApps help center, all linked in the sources. Neither developer publishes much documentation beyond its listing, so when a feature is not described, we say so instead of assuming it exists.

Who makes these apps

Product Reviews with Photo PRO by EnormApps

EnormApps is a small developer based in Farmington Hills, Michigan. Its help center covers several of its Shopify apps (FAQ and accordions, an image gallery, sliders, bundles), and the photo review app is the oldest, launched on August 24, 2017. The listing shows a 4.9 rating from about 133 reviews (the listing and the review page differ by one), with 128 five star ratings and a single one star rating.

The app is available in English only and does not carry the Built for Shopify badge. Most of its reviews were written between 2017 and 2024 and praise fast support. The newest, from October 2026, comes from a Lithuanian cycling store that says it has run the app on three stores for years. The only negative review, from April 2024, says the dashboard stopped showing new reviews and support emails went unanswered; EnormApps replied the next day that the email never arrived. The company homepage still shows a 2019 copyright line, but the help center is live and documents the review app article by article.

SS Product Reviews App & AI by Startstorez

Startstorez is based in Morton Grove, Illinois. Its review app launched on February 27, 2026, carries the Built for Shopify badge and shows a perfect 5.0 rating. On October 30, 2026 its review page counted 24 reviews, all five stars, mostly written between March and May 2026 by stores in the United States, Australia, the UAE, Denmark and Pakistan.

That history is short, and many reviewers had used the app for a few hours or days, so their comments speak to setup rather than long term reliability. No developer replies appear under the visible reviews. The listing links only to a general privacy policy on startstorez.com, with no help center or app documentation, which matters if you like to read the manual before installing.

Collecting reviews: the criterion that splits them

For most stores this is the deciding factor, because the number of reviews you collect depends much more on request emails than on how the widget looks.

Product Reviews with Photo PRO puts automated review request emails on its Advance plan at $7.99 a month, with an allowance of 10,000 emails a month. Its help center explains that requests can go out manually or automatically after fulfillment, using editable templates. The same plan adds coupon emails, handy for thanking a reviewer with a discount on the next order. A store sending a few hundred requests a month will never touch the cap.

SS Product Reviews counts emails one by one. The free plan lists one email review request, Pro ($9.99) includes 10 past-order emails and 10 manual requests a month, Scale ($19.99) includes 50 past-order emails with unlimited manual requests, and Premium ($39.99) includes 100 past-order emails plus automation emails across channels. Extra past-order emails cost $0.50 per credit. The listing does not define a credit; if one credit is one email, sending 200 past-order requests a month on Pro would add roughly $95 to the bill. On the plus side, SS lists pop-ups and forms as collection methods, which helps capture reviews while shoppers browse.

The takeaway: if email requests are your review engine, the EnormApps app costs far less per request. If you mostly import reviews and collect a few onsite, SS's email quotas matter less.

Photo and video reviews

The app names can mislead here. Despite the word Photo in its title, Product Reviews with Photo PRO lists photo upload on the paid Advance plan, not the free one. The free plan covers unlimited text reviews and the layouts.

SS Product Reviews includes unlimited visual reviews on its free plan, so customer photos cost nothing. It also offers video reviews, which do not appear anywhere on the EnormApps listing: 5 per store on Pro, 25 on Scale and 100 on Premium, with extra video credits at $0.50.

On visual content, SS Product Reviews wins clearly.

Importing existing reviews

For a dropshipper, pulling in supplier reviews is often step one. SS Product Reviews lists a sync with AliExpress and CJ Dropshipping and a reviews importer on its free plan, with unlimited imports on paid plans. The listing does not say which file formats or competing apps the importer can read.

EnormApps lists CSV import on its Advance plan and mentions no other source. That covers a move from an app that exports CSV, but it is not a dropshipping tool.

A word of caution: consumer protection rules in the United States, the European Union and elsewhere prohibit presenting reviews in a misleading way. Imported supplier reviews should describe the product you actually ship, and should not be passed off as reviews from your own customers.

Displaying reviews on the store

Both apps keep display simple. EnormApps offers grid, list, masonry and slider layouts on its free plan, a one click homepage install according to its help center, a dedicated reviews page and widgets on products, collections and pages. Every widget text can be changed in the settings, so the storefront can speak your customers' language even though the admin is in English.

SS Product Reviews offers carousel, grid and masonry views, a review widget and a star badge on product and collection pages, plus testimonial and review highlight displays. Its listing does not mention a page gathering all reviews.

Neither app lists a questions and answers section, and neither publishes speed figures. The Built for Shopify badge does at least tell you SS passed Shopify's quality and performance review.

Moderation and daily management

EnormApps documents more back office tools: changing a review's rating, photos, date, name, title or text, adding images to an existing review, moving or copying a review to another product, manually marking reviews as verified, and replying to reviews on paid plans. Use the editing tools with care: fix an obvious typo, never change what the customer meant.

SS Product Reviews says you can collect and manage reviews from its dashboard but does not detail replies, verified badges or editing.

SEO and Google

EnormApps mentions Google review and rating features in its description without explaining whether that means rich snippets or a Google Shopping feed. SS Product Reviews lists neither. If stars in search results or product ratings in Shopping ads are essential, neither app documents them clearly, so ask support before counting on it.

Extras: social posts, AI and automation

SS Product Reviews adds marketing tools EnormApps does not have: social media posts generated from reviews (20 exports a month on Pro, unlimited from Scale), an AI branding transform on Scale and Premium, and Shopify Flow in its works with list. EnormApps sticks to classic extras: coupon emails and four advanced templates.

What a year costs

Both apps bill in US dollars every 30 days and offer a 7 day free trial on paid plans.

Three stores, three answers

A ceramics studio with 150 orders a month

The owner wants to ask every buyer for a review with a photo. On Product Reviews with Photo PRO, $7.99 a month covers photo upload, automated requests for all 150 orders and a thank you coupon. On SS Product Reviews, that many past-order emails would exceed even the 100 included in Premium. EnormApps is the logical pick.

A new dropshipping store selling phone accessories

It has no customers yet and needs social proof from day one. The SS Product Reviews free plan imports AliExpress or CJ reviews with photos and shows them in carousels at no cost, and Pro adds a few video reviews. EnormApps has no supplier import. SS Product Reviews wins, as long as the imported reviews are genuine and honestly presented.

A fashion label built on Instagram content

The brand wants to turn reviews into social posts and gather a few video testimonials. Social post generation and video reviews on SS Scale ($19.99) fit that workflow, and EnormApps offers neither. If the same label sends hundreds of review requests a month, though, the EnormApps email allowance stays cheaper, so the choice depends on which channel matters most.

Switching from one app to the other

From SS Product Reviews to Product Reviews with Photo PRO: EnormApps imports reviews by CSV on its Advance plan. SS lists import and export among its features, but its listing does not describe the export format, so confirm with Startstorez that reviews can leave with their photos before committing.

From Product Reviews with Photo PRO to SS Product Reviews: EnormApps also lists import and export, and SS has an importer on every plan, but neither listing confirms the formats match. Run a small test batch first.

In both directions, install the new app during its 7 day trial, import, check a handful of product pages (review counts, photos, star averages), then swap the theme app blocks and remove the old widgets before uninstalling, so shoppers never see two review widgets at once.

What we could not verify

• Last update dates: neither listing shows one.
• Rich snippets and Google Shopping: not clearly documented by either app.
• What exactly one SS credit buys for extra emails and videos.
• Which import formats SS accepts and how its export works.
• Review counts move: SS showed 23 on its listing and 24 on its review page, EnormApps 134 and 133.

Related reading

To see why photos and ratings move conversion, read our guide to social proof in ecommerce, then check where reviews belong on the page in Shopify product page optimization. For two review apps that document Google Shopping more clearly, see Rapid Reviews vs Quoli, and for recent purchase notifications next to your reviews, read Kaktus Sales Pop Up vs ROCKET Sales Pop Up.